We dispense prescriptions to the majority of our patients. Please allow at least 72 hours for repeat prescriptions to be made up. To allow easier access for other callers, we would ask you to order repeat prescriptions on a separate 24 hour phone line – 01561 321006.
For those patients who live in the Fettercairn area we can deliver to Fettery shop on Tuesday and Friday mornings and Drumlithie patients we can deliver to the Drumlithie Shop on Tuesday and Friday lunchtimes. The same need for 72 hours notice applies. There are some prescriptions (eg for controlled drugs) which can only be picked up at the surgery in Auchenblae. The practice has no control over who might be dealing with prescriptions that are delivered to the shops. While we have absolutely no concerns about any of the staff who work in either of the shops, patients must be aware that they are not employed by the Practice in any way and have none of the training, for example in confidentiality, that is undertaken very stringently by our own staff.
Please allow 72 hours, excluding weekends and Bank Holidays, for your request to be processed. Any problems please telephone the surgery.
Hospital Requests
When you are discharged from hospital you should normally receive five days supply of medication.
On receipt of your medication requirements, which will be issued to you by the hospital, please bring this to the surgery or post via S.A.E. before your supply of medication has run out.
Hospital requests for change of medication will be checked by the GP first, and if necessary your Doctor will issue you with a Prescription. The Practice will endeavour to issue you with your prescription on that day, but it cannot be issued until your medical details are checked by the Doctor, your prescription should normally be ready by 4.30pm on that day, or you may be advised to attend the next day.
The Doctors will review your medication, regularly, which may involve changes to your tablets, in accordance with current Health Board policies. Please be reassured that this will not affect your treatment.
